Leçons de succès: « Définissez des objectifs clairs et mettez-les en oeuvre en concentrant vos efforts sur les clients »

Nemat Shafik, incoming deputy governor for markets and banking at the Bank of England, center, reacts as she leaves Portcullis House after giving evidence at Parliament’s Treasury Select Committee in London, U.K., on Wednesday, July 9, 2014. Shafik said the U.K. economy is recovering at a « striking » pace and there may be less slack than the central bank estimates. Photographer: Simon Dawson/Bloomberg *** Local Caption *** Nemat Shafik